Overview

At Hunter Tools, we aim to provide fast, reliable, and transparent shipping for all orders placed on our website.

Order Processing

  • Orders are processed within 1–3 business days (Monday to Friday)
  • Orders placed on weekends or holidays are processed the next business day
  • You will receive a confirmation email once your order is processed

Shipping Times

Estimated delivery times:

  • 🇬🇧 United Kingdom: 3–7 business days

Please note: delivery times are estimates and may vary due to courier delays or high demand periods.

Shipping Costs

  • Shipping costs are calculated at checkout
  • Free shipping may be offered on selected products or promotions

Tracking Information

Once your order is shipped:

  • You will receive a tracking number via email
  • You can track your order directly through the courier’s website

Delays & Issues

While we do our best to ensure timely delivery, delays may occur due to:

  • Courier issues
  • Weather conditions
  • High seasonal demand

We are not responsible for delays once the package has been handed to the courier, but we will always assist you in tracking your order.

Incorrect Address

Please ensure your shipping address is correct at checkout.

  • We are not responsible for orders shipped to incorrect addresses provided by the customer
  • If you notice an error, contact us immediately

Lost or Missing Packages

If your order has not arrived within the expected timeframe:

📱 Contact us first via WhatsApp or email before opening a dispute

📧 Email: anaskilods@gmail.com
📱 WhatsApp: +447476609086

We will investigate the issue with the courier and work to resolve it quickly.

Damaged Packages

If your package arrives damaged:

  1. Contact us within 48 hours
  2. Provide photos of the package and product
  3. We will arrange a replacement or refund

International Shipping

Currently, we may only ship within the United Kingdom. If international shipping becomes available, this policy will be updated.

Contact Us

For any shipping-related questions:

📧 anaskilods@gmail.com
📱 WhatsApp: +447476609086

We usually respond within 24 hours.