Reliable Vivio 170GC Professional Garment Steamer With Metal Head
Price range: $111.04 through $152.52
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For over 20 years, Vivio has been the name that clothing retailers have trusted. A professional steamer is only as good as its components. To prevent mineral build-up, the most important part is the heating element and for this, we exclusively use our 1300W brass heating element. For safety, we include a wrap-a-round housing that prevents the bottle from falling off. The Vivio 170GC uses a metalhead that gets 20% hotter than a PVC head for taking care of tough wrinkles or to act as an iron.
– Heats Up in Under 2 Minutes for Quick Operation
– Impressive 120-Minute Run Time for Extended Use
– Reaches a Steam Temperature of 212°F at the Head
– Features Brass Element and Fittings for Commercial Durability
– Fabric Covered Super-Flex Steam Hose for Flexibility
– Cast Aluminum Metal Steam Head for a Quick Press for Stubborn Wrinkles.
PACKING LIST
FAQ
Vivio Garment Steamers FAQ
How hot is the steam being emitted from my Reliable Steamer?
- The steam temperature at the head on our VIVO steamers is 208° F / 98° C with the PVC Plastic Head. 212ºF/100ºC with the Metal Head.
Can my Vivio Garment Steamer sanitize fabrics such as clothing, bedding and upholstered furniture?
- Steam is a tried-and-true sanitizer. Unlike some abrasive cleaners, steam is both penetrating and gentle at the same time. It effectively sanitizes because it can reach high temperatures over 200F. According to the Centers for Disease Control and Prevention, viruses are killed by heat above 167° F / 75° C. Steam is known to eliminate viruses and has long been an alternative to cleaning textiles with detergent and water
What is the difference between the PVC Plastic Head and a Metal Head?
- The PVC head is very durable and allows for a detachable fabric brush. Use the removable fabric brush for delicate and napped fabrics. The VIVIO metal cast aluminum steam head is perfect to help press out stubborn wrinkles. The high heat of the metal steam head acts as an iron for a quick press.
How do I use garment steamer?
- Garment teamers work by heating water until it becomes steam and then channeling that steam toward a wrinkled fabric to relax its fibers and eliminate wrinkles. To use a steamer, fill its water tank with cool water, check to make sure all parts of the machine are connected and in place, plug the machine in and simply wait for it to heat. Once it’s hot, you’re all set to get steaming. Gently pass the steam head over the fabric in slow controlled movements and wrinkles will begin to vanish.  Take your time and watch the magic happen.
My Vivio is has stopped steaming or is not giving off enough steam?Â
- If you’ve had the unit for a while and have been using tap water, the unit may be clogged inside. Please refer to your instruction manual on how to clean your unit.
My wrench is missing from my Vivio 500GC/550GC?
- Check underneath your unit. The wrench is located on the bottom for convenient storage.
How long is the warranty on my Vivio Garment Steamer?
- All Reliable Garment Steamers come with a 3 Year Limited Warranty
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About Reliable
At Reliable, we do what we love, and take pride in doing it right. You want what’s best for the people, places and things that matter in your life – from where you live to what you wear. So do we. From the start, we approach every product with a craftsman’s attention to detail and passion for making it right. Quality, functionality, design and customer service play an equally important part in delivering what’s right for you.
SINCE 1955
Shipping
ORDER CONFIRMATION
As soon as your order is placed, you will receive an order confirmation e-mail.  This confirms your order has been received in our system and your credit card is authorized for purchase.  As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you’d like to keep your order or cancel for a full refund.  If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days.
Some models are custom made, and can take as long as 4-5 weeks to ship depending on the model and series. Please contact customer service before ordering if delivery time is a concern of yours.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at info@machineshark.com.
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITYÂ GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt.  If your item(s) do arrived damaged, please contact us immediately and send photos to info@machineshark.com . We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was “free shipping”. Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost. Refunds will be issued to the original credit card that you use when placing your order.
It is the customers’ responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.
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